Shipping Policy

Imtiaz Mart 7

Thank you for shopping with Imtiaz Mart 7. Please read our shipping policy carefully.

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1. Order Processing Time

• Orders are processed within 24–48 hours after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• We may contact you for order verification before dispatch.

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2. Delivery Time

• Estimated delivery time: 3–5 working days (major cities).

• Remote areas may take 5–7 working days.

• Delivery time may vary due to courier delays, weather conditions, or public holidays.

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3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• We may offer free shipping on selected products or promotional offers.

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4. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) all over Pakistan.

• Please ensure someone is available to receive the parcel at the delivery address.

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5. Order Tracking

• Once your order is shipped, you will receive a tracking number (via SMS or WhatsApp if available).

• You can track your parcel through the courier service website.

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6. Failed Delivery

• If the customer is unavailable at the time of delivery, the courier may attempt re-delivery.

• If the parcel is returned due to non-availability or wrong address, re-shipping charges may apply.

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7. Damaged Parcel

• If you receive a damaged parcel, please contact us within 24 hours with clear pictures.

• We will assist you according to our Return & Refund Policy.